TutorialGeneral
First install and basic settings
After installation you set your business name, logo, currency and printers in Settings, then create users and their permissions.
Learning Center
Tutorials, videos and answers for working with Alphabase.
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TutorialGeneral
Importing your item list from Excel
Prepare an Excel file with name, barcode, purchase price and sale price columns, then import it from the items section.
TutorialGeneral
Setting up the automatic daily backup
Enable the daily backup in Settings and choose where it is written — an external disk or a dedicated folder.
TutorialPharmacy
Configuring expiry alerts
Turn on the expiry module, record the date and lot on purchase, and set how long before the date you want the alert.
TutorialMedical Laboratory
Connecting a laboratory analyzer
Choose the connection type (serial or TCP), the protocol (HL7 or ASTM) and the test mapping — results then arrive automatically.
TutorialMedical Laboratory
Sending results to the patient by QR
Once a result is validated, a private link and QR code are generated for the patient to open on their phone.
TutorialRestaurant, Café & Fast Food
Setting up automatic kitchen printing
Assign a printer to each menu section — once an order is placed the ticket prints automatically at that station.
TutorialRestaurant, Café & Fast Food
Enabling the smart QR menu
Enter your menu and photos, set the smart-menu address, and print a QR code for each table.
TutorialRetail & Wholesale
Setting retail, wholesale and installment prices
Set three prices per item. At the point of sale you pick the price type, or it applies automatically for a given customer.
TutorialComputers, Mobile & Electronics
Recording and searching by IMEI
Record the IMEI on purchase, then search by it later to find the invoice, sale date and warranty period.
TutorialAutomotive Service
Setting worker commission on services
Give each worker a percentage or a fixed amount. Pick the worker when recording the job and the commission is calculated for you.
FAQPharmacy
Does it work without internet?
Yes. All daily operations run fully offline and the data stays on your own computer.
FAQPharmacy
Can I run more than one pharmacy?
Yes. Multi-schema support lets you manage more than one separate location.
FAQPharmacy
How is my data protected?
There is an automatic daily backup and you choose where it is stored.
FAQPharmacy
Can I import my medicine list?
Yes, the item list is imported from an Excel file during setup.
FAQMedical Laboratory
Is my analyzer supported?
Most instruments that speak HL7 or ASTM can be connected. Send us your model and we will confirm.
FAQMedical Laboratory
Where are results stored?
Results stay on your own system. Only the results you choose to send become reachable through a link.
FAQMedical Laboratory
Can I change the report layout?
Yes — report layout, logo and laboratory details are all customizable.
FAQMedical Laboratory
How many users can work at once?
There is no user limit, and each user gets their own permissions.
FAQRestaurant, Café & Fast Food
Can a café hide delivery completely?
Yes. Disable delivery and keep only the sections you use. Disabled delivery buttons and sections disappear from the interface.
FAQRestaurant, Café & Fast Food
Can fast-food shops use takeaway and delivery together?
Yes. Enable both and manage each in its dedicated workflow.
FAQRestaurant, Café & Fast Food
How do guests order through QR?
Guests scan the menu QR code, select items and submit an order. Enable smart menu and configure its accessible menu address in settings.
FAQRetail & Wholesale
Can I sell in dollar and dinar together?
Yes — mixed-currency invoices are supported with a daily exchange rate.
FAQRetail & Wholesale
Can I run several shops?
Yes, through multiple warehouses and multi-schema support.
FAQRetail & Wholesale
Are sales representatives supported?
Yes. There is a representative module for field sales, commission and separate accounts.
FAQAutomotive Service
Can I sell services and parts together?
Yes — a single invoice covers both, with separate pricing and profit.
FAQAutomotive Service
How is worker commission calculated?
You set a percentage or a fixed amount per worker and the system does the rest.
FAQComputers, Mobile & Electronics
Can I find products by specifications?
Yes. Filter by RAM, screen, battery, processor and price, then add the selected product to the sale.
FAQComputers, Mobile & Electronics
Does it support credit and installments?
Yes. Create credit or installment invoices and track payments and remaining balances.
FAQComputers, Mobile & Electronics
Can I accept a customer’s old phone?
Yes. Mobile shops can handle old-for-new phone trade-ins.
FAQCosmetics
Calculating discounts by hand?
Apply the discount on the invoice and see the resulting total clearly.
FAQCosmetics
Customer debts live in a notebook?
Keep credit sales and payments in each customer’s account.
FAQCosmetics
Unsure which products are running low?
Review remaining quantities and low-stock items to plan purchases.
FAQGrocery & Market
Do I need to type the weight?
No. Scanning the barcode on the scale label lets Alphabase read the item weight directly.
FAQGrocery & Market
Can I try my own scale labels?
Yes. Bring a sample label and the scale model to your demo so we can check your setup together.
FAQGrocery & Market
Can I sell without internet?
Yes. Daily sales and accounts work offline.
FAQElectronics
Can I find products by specifications?
Yes. Filter by RAM, screen, battery, processor and price, then add the selected product to the sale.
FAQElectronics
Does it support credit and installments?
Yes. Create credit or installment invoices and track payments and remaining balances.
FAQElectronics
Can I accept a customer’s old phone?
Yes. Mobile shops can handle old-for-new phone trade-ins.
FAQClothing Store
Is this suitable for a kidswear shop?
Yes. The screenshots show clothing products with photos, a checkout screen, inventory, movement history and reports. The same workflow suits boutiques and clothing stores.
FAQClothing Store
Can I keep selling when the internet stops?
Yes. Alphabase is an offline business management system, so daily shop work does not depend on an internet connection.
FAQClothing Store
Can you demonstrate my sizes, colours and seasonal pricing?
Request a clothing-store demo and bring a sample of your product list. We can walk through how to organize your items and prices around your shop.
FAQFurniture Stores
Are credit and installment sales supported?
Yes. Credit is recorded in the customer account, while installments have amounts and due dates with a printable schedule.
FAQFurniture Stores
What if my shop does not use installments?
Disable features you do not need in settings and keep the application focused on your shop’s work.
FAQBuilding Materials & Supplies
Can I organize similar items by size and country?
Yes. Group by type, sort by size and separate by country so you can select the right item at checkout.
FAQBuilding Materials & Supplies
Are credit and installment sales supported?
Yes. Credit is recorded in the customer account, while installments have amounts and due dates with a printable schedule.
FAQBuilding Materials & Supplies
What if my shop does not use installments?
Disable features you do not need in settings and keep the application focused on your shop’s work.
FAQSweet Factory & Shop
Can I see how many trays each shop holds?
Yes. Record outgoing and returned trays and review the remaining balance for each shop.
FAQSweet Factory & Shop
How does the recipe help?
Record ingredients per kilogram to calculate order requirements and ingredient cost per kilogram.
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